Home›Solutions›Freight agents
For freight agents

You haul under someone else's authority. You still own the tender.

Ian Brown ran LIVE's hazmat business as an agent for 15 years. When a shipper tendered a load, the response had to go out on the carrier's authority, inside the window, with nobody else watching the screen. FlowLine is the system he built to do that.

The problem

Agents sit between the shipper's system and the carrier's paperwork. Tenders arrive through gateways you do not control. When one goes unanswered, the shipper blames the carrier whose name is on it, and the carrier blames you.

What FlowLine does about it

Answer under the authority you haul underPick the authority on each response. The 990 is built for it.
A clock on every tenderThe shipper's window counts down in front of a person, not in an inbox.
A heartbeat on every connectionEach tender received proves the line is alive. When one goes quiet you know first.
Your own rates, from your own historyPrice lanes against real median rates instead of a guess.

The proof

The 2025 tender story is the agent's nightmare: three systems between the shipper and the desk, one email alert, and a 990 that went out 79 minutes after the tender.

Questions

Can I answer EDI tenders as an agent?

Yes. FlowLine lets you choose which carrier authority a response goes out under, so the 990 carries the right identifiers.

What happens if I miss a tender window?

FlowLine declines at the deadline so the shipper always receives an answer. A decline on time protects your standing better than silence.

Walk me through your last missed tender. Twenty minutes. No pitch deck.

Book an EDI teardown Open the rate calculator
IB
Written by Ian Brown, owner and CEO of LIVE Global Logistics, a hazmat carrier and brokerage in Dallas, Texas, and founder of FlowLine TMS. 15 years running hazmat freight as an agent; the numbers on this page come from LIVE's own load records, 2015 to 2026.Updated 2026-10-27 · About Ian and how the data is built